Privacy Policy

Effective date: 02/26/2026

Ezras Yisroel ("us", "we", or "our") operates the https://www.ezrasyisroel.org/ website and the Ezras Yisroel mobile application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service

Service means the https://www.ezrasyisroel.org/ website and the Ezras Yisroel mobile application operated by Ezras Yisroel.

Personal Data

Personal Data means data about a living individual who can be identified from those data.

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself.

Cookies

Cookies are small pieces of data stored on your device.

Data Controller

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Any third party who processes data on our behalf.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

SMS / Text Messaging Communications

If you provide your phone number through our website, mobile application, or other communication channels, you may opt-in to receive text messages (SMS/MMS) from Ezras Yisroel for purposes including but not limited to:

  • Appointment reminders
  • Service updates
  • Account notifications
  • Customer support communications
  • Organizational updates

By providing your phone number and opting in, you expressly consent to receive text messages from Ezras Yisroel. Consent is not a condition of any purchase or service.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at [email protected].

If you opt out, you will no longer receive SMS communications unless you opt back in.

Phone Number Privacy & Non-Sharing Policy

We respect your privacy.

We do not sell, rent, share, or distribute your phone number to any third parties for marketing or promotional purposes.

Phone numbers collected for SMS communications are used solely for communicating directly with the individual who provided the number.

We may share your phone number only with trusted service providers strictly for the purpose of delivering SMS communications on our behalf. These providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.

Use of Data

Ezras Yisroel uses collected data for:

  • Providing and maintaining our Service
  • Customer support
  • Service notifications
  • Improving Service functionality
  • Monitoring usage
  • Technical issue resolution
  • Communicating relevant updates

You may opt out of marketing emails by using the unsubscribe link included in emails.

Retention of Data

We retain Personal Data only as long as necessary for legal, operational, and service-related purposes.

Transfer of Data

Your information may be transferred to and maintained on computers outside your jurisdiction, including within the United States.

By submitting information, you consent to that transfer.

Disclosure of Data

We may disclose Personal Data:

  • To comply with legal obligations
  • To protect rights or safety
  • To respond to lawful government requests

We do not sell or share personal information for third-party marketing purposes.

Security of Data

We use commercially reasonable safeguards to protect Personal Data.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ezras Yisroel aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Ezras Yisroel relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third parties to facilitate our Service. These providers are obligated to safeguard your information.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Children's Privacy

Our Service does not knowingly collect information from individuals under 18.

Changes to This Privacy Policy

We may update this policy and will revise the effective date accordingly.

Contact Us

If you have questions about this Privacy Policy, contact us:

Email: [email protected]

Mail:
4415 14th Avenue
Brooklyn, NY 11219